Contact

Any question about an order, the product, or a refund comes to the same place, and a person answers it. We reply within one business day, Monday to Friday.

Before you write

If your question is about delivery timing, estimated shipping is 6–12 days, with free shipping on all orders worldwide. If it is about returns, the refund policy covers the 30-day guarantee for unopened items and how to start a return.

Email support@everoot.com with your question. If you already have an order number, include it in your email.

What we cannot help with

We are not able to give medical advice. Everoot is a cosmetic scalp serum, not a treatment for hair loss. If you are losing hair and want to know why, that is a conversation for a doctor or a trichologist, and we would rather say so than guess.